Legal
The ground rules for using our website and working with The Remote Us.
These documents explain our current website and service practices in plain language. Questions or rights requests can be sent to info@theremoteus.com.
These Terms & Conditions govern your use of this website and form the baseline terms for services supplied by The Remote Us. By using the website, you agree to these terms. A signed proposal, statement of work, order form, or other written agreement may add to or replace parts of these terms for a specific engagement.
If you use the website or engage us for an organization, you confirm that you have authority to act for that organization.
Services, deliverables, milestones, assumptions, fees, and timelines are defined in a written proposal or statement of work. Estimates and website descriptions are informational until confirmed in writing. Results can depend on market conditions, budgets, platforms, client responsiveness, and other factors outside our control, so we do not guarantee a particular commercial outcome unless expressly agreed in writing.
Fees, deposits, billing frequency, currencies, expenses, taxes, and payment deadlines are set out in the applicable written agreement. Unless otherwise stated, invoices are due by the stated due date and fees are exclusive of applicable taxes. We may pause work after reasonable notice when undisputed amounts are overdue.
Work outside the agreed scope requires written approval and may affect fees and timing. Delivery dates may move when dependencies, information, access, or approvals are delayed. Client approval of a stage or deliverable allows us to proceed and may limit later revisions to that stage.
Each party keeps ownership of materials it owned before an engagement. After full payment, the client receives the rights to final deliverables described in the applicable agreement. The Remote Us retains ownership of pre-existing tools, methods, templates, know-how, and reusable components, while granting the client the license needed to use them as part of the deliverables.
Unless a written confidentiality or service agreement says otherwise, we may identify the client and display non-confidential completed work in our portfolio. Third-party materials remain subject to their own licenses.
Each party will use reasonable care to protect confidential information received from the other and use it only for the engagement, except where disclosure is authorized or required by law. Our handling of personal information is also described in the Privacy Policy.
To the extent permitted by law, the website is provided on an “as available” basis without implied warranties. Neither party is liable for indirect, incidental, special, or consequential loss, lost profits, or lost data. For agency services, our aggregate liability is limited to the fees paid for the affected services during the six months before the event giving rise to the claim, except where a limitation is prohibited by law.
Either party may end an ongoing engagement as stated in the applicable agreement. On termination, the client pays for work completed and committed costs through the effective date, and each party returns or deletes confidential materials where required. Terms that by their nature should continue will survive termination.
The governing law and dispute process for a client engagement will be stated in its written agreement. If none is stated, the laws of Bangladesh apply, subject to any mandatory rights available where you live. Before formal proceedings, the parties will try in good faith to resolve a dispute through direct discussion.
We may update these terms as our website or services change. Updated terms apply from the effective date shown above and do not retroactively change an existing signed agreement unless the parties agree. Questions may be sent to info@theremoteus.com.