Our Team
The People Behind The Remote Us
A remote-first team built around three pillars: leadership that owns outcomes, people operations that keep us sharp, and customer support that never sleeps.
Leadership
Managing Director & CEO
Setting the direction of the agency, owning client outcomes, and making sure every engagement delivers measurable growth.
People
HR & Administration
Hiring, training and supporting the remote team — plus the day-to-day operations that keep projects running smoothly.
People & Recruitment Team
Human Resources
Owns recruitment, onboarding and team development across all departments, and is the first point of contact for candidates applying to The Remote Us. Reach them at hr@theremoteus.com.
Administration & Operations Team
Administration & Operations
Handles scheduling, documentation, contracts and internal coordination so client work stays on track from kickoff to delivery.
Client Care
Customer Support
The voices and inboxes your customers meet — trained, friendly and available across time zones.
Customer Support Team
Support & Customer Care
Resolves customer questions across chat, email and phone with a focus on first-contact resolution, and manages response times and escalations across all client accounts.
Want to join this team?
We're always looking for talented remote professionals across sales, support, marketing, design and engineering.
View Open Roles