Our Team

The People Behind The Remote Us

A remote-first team built around three pillars: leadership that owns outcomes, people operations that keep us sharp, and customer support that never sleeps.

Work With Our Team

Leadership

Managing Director & CEO

Setting the direction of the agency, owning client outcomes, and making sure every engagement delivers measurable growth.

Managing Director & CEO

Leads company strategy, partnerships and long-term client relationships. Works closely with every department to keep delivery aligned with client growth goals.

People

HR & Administration

Hiring, training and supporting the remote team — plus the day-to-day operations that keep projects running smoothly.

HR Manager

Human Resources

Owns recruitment, onboarding and team development across all departments, and is the first point of contact for candidates.

Administration Officer

Administration & Operations

Handles scheduling, documentation, contracts and internal coordination so client work stays on track.

Client Care

Customer Support

The voices and inboxes your customers meet — trained, friendly and available across time zones.

Support Team Lead

Customer Support Lead

Manages support quality, response times and escalations across all client accounts.

Support Specialist

Customer Support

Resolves customer questions across chat, email and phone with a focus on first-contact resolution.

Support Specialist

Customer Support

Covers overnight and weekend shifts so clients never leave a customer waiting.

Want to join this team?

We're always looking for talented remote professionals across sales, support, marketing, design and engineering.

View Open Roles